Frequently Asked Questions
No registration is required to purchase a product on the website.
Add the selected products to the cart, specify the address where you want to receive the purchased item and select the form of payment.
- Select the product you want, mark the quantity and add it to the cart.
- When everything is added, clicking on the top right corner will open the shopping cart. A “view cart” button will immediately appear, where you can review the list of products to be purchased and select a delivery service.
- After reviewing, click on the “Place order” button and you will be taken to the order page.
- Fill in all mandatory fields: name, address, contact information, etc
- Select your preferred shipping method.
- Choose a payment method – card payment, bank transfer or cryptocurrency payment.
- Finally, press the button – “Complete order”
You can pay the cost of the order through several methods:
- Payment by card
- By bank transfer
- Cryptocurrency payment
- The cost of delivering parcels up to 2 kg within 3 working days in Tbilisi is 7 GEL.
- The cost of delivering a parcel up to 2 kg within Tbilisi by the end of the same day is 9 GEL.
In the case of an express order, the order must be placed before 13:00 in order to receive it by the end of the same day. (except Sunday) - The cost of delivering parcels up to 2 kg in the region is 12 GEL. Delivery takes 3 to 5 days.The courier will deliver the ordered product to the address specified by you in the order.
The price of delivery of an item heavier than 2 kg is calculated by the combination of the weight of the purchased item and the delivery address in accordance with the courier company’s tariff.
We deliver the purchased products anywhere in Georgia, to any address.
To receive the order, it is necessary to correctly indicate the name and surname, contact number and address, otherwise you will not be able to pick up the parcel.
Yes it is possible if the product you selected is in the branch you want.
You must select “Pick Up in Store” at checkout.
Note that you should arrange the supplies with the desired branch in advance.
You can buy the product in our branches:
Tbilisi, Didi Dighomi, Parnavaz Mepe avenue I
Tbilisi, Gldani, Akaki Vasadze str. 13 (shawarma street)
Batumi, Z. Gorgiladze str. 63 (former Gorki str.)
In this case, please contact us via online help on FB page or call us on the contact number: 032 206 08 40 (our working hours: 11:00-20:00)
Products in the hardware category are subject to the standard warranty conditions established by the manufacturer.
Yes, you can
To view the terms of the product return policy, go to the policy page.
To cancel the order, write to us through the online help on FB page or call us on the contact number: 032 206 08 40 (our working hours are: 11:00-20:00)
Impossible until stock is full.
You can place your order online through our website in just 60 seconds.
It is also possible to place an order through a phone call or through the FB page.
For further questions, please contact us
You can buy the product in our branches:
Tbilisi, Didi Dighomi, Parnavaz Mepe avenue I
Tbilisi, Gldani, Akaki Vasadze str. 13 (shawarma street)
Batumi, Z. Gorgiladze str. 63 (former Gorki str.)
Telavi, Erekle II Square
Lagodekhi, Zakataladze str. 17
Tel: 032 206 08 40
Mail: [email protected]
GREENLAB – More than a growhop!
